B2B Client Portal
A secure customer portal with role-based access, document exchange and live order status.
Overview
A production web application giving clients self-service access to their orders, documents and support history, integrated with existing back-office systems.
Challenge
Client updates were handled over email, creating delays, duplicated effort and no audit trail of what had been shared.
Solution
We designed and built a responsive portal with role-based permissions, audited document exchange, and API integration into the existing order management system.
Results
Routine status enquiries are now self-served, and every document exchange is logged against the correct account.
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